Tuesday, April 5, 2011

Cleveland Clinic's former Chief Experience Officer on Being a Patient

Bridget Duffy, former chief exprience officer at the Cleveland Clinic, and now CEO at ExperiaHealth, talks about her experience as a patient and how the patient’s exprience in healthcare needs to change.

Bridget Duffy at Gel Health 2009 from Gel Conference on Vimeo.

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